royal-free-hospital

The Royal Free Hospital

Pond Street, London, England, NW3 2QG
 
104 reviews

Reviews

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Reviews

 
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Written by a NHS patient
30th April 2024


Re consultant seen: Most grateful to this very empathic and helpful Consultant. I escorted an elderly patient for a second opinion as she did not fully comprehend the complexity of her condition, treatment or barriers to surgery. Mr Parag Jaiswal was an attentive listener and showed a patient and caring attitude. He explained the various issues about potential surgery and medical complications in a completely understandable way. Although this surgeon will not be treating this lady she was offered explanation and reassurance.

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Written by a NHS patient
4th April 2024


Great care and attention provided at all times prior, during and post surgery

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Written by a NHS patient
21st February 2024


I have been to the RFH many times over the last few years, mainly due to cancer treatment and associated side effects. I have always been treated with excellent care, attention, professionalism and respect. And this was particularly so as my main cancer treatment was during Covid. My recent treatment continued with this high standard of service "delivery". Given the long standing (unnecessary in my view) pressures on the NHS to be able to be consistent in maintaining these high standards is exemplary. Long may this continue and thanks to all staff involved.

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Written by a NHS patient
10th February 2024


Every staff member we encountered was kind and helpful at all times, the premises were relatively spacious and clean. All showing what great (yet underpaid) people work at The Royal Free Hospital.

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Written by a NHS patient
24th January 2024


Thank you to the Doctors, nurses and staff that looked after me. From consultation, operation and recovery, professional, caring and friendly.

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Written by a NHS patient
16th October 2023


I received great care

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Written by a private patient
14th September 2023


Whilst the decor is a little dated and the infrastructure needs some updating the nursing team - and that’s the bit that matters were outstanding! Fantastic care - nothing was too much trouble.

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Written by a NHS patient
11th August 2023


All the staff on the ward were very helpful, caring sometimes going above and beyond for some very needy patients. They work long hours but nothing was ever too much.

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Written by a private patient
27th July 2023


If you are going Private through this Hospital i suggest you think very hard before doing so. The nurses are the worst , they have no compassion and are extremely rude . My daughter was in a lot of pain and rang the buzzer several times , it took 35 minutes for a nurse to attend and then then tells her ' we heard you the first time '. After she complained the next injection was a bit force full and painful . I have also seen the responses from the hospital to al the other negative comments and to be honest they are poor and pathetic and almost repetitive . Royal Free , you guys should hang hour heads in shame , its just not good enough and it doesn't seem like you are going to improve any time soon , such a shame . This country is broken and the money we pay for the service in the UK just doesn't measure up , we now live in a society in this country where nobody is listening and nobody cares .

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Written by a NHS patient
11th February 2023


My name is Mayank Gulati. I had a Whiple Surgery done by Dr Charles Imber on 07 September 2022. He had done very well. Really great experience with him. He is like a god to me who saved my life. Really helpful and excellent doctor.

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